Share Your Feedback
Your experience matters — tell us how we did and how we can improve.
Help Us Serve You Better
We take our customer feedback seriously. Please tell us below if you had a positive experience, or an unfavorable experience.
How We Use Your Feedback
Every charter is a little different. The weather, the bite, and the group all change from one day to the next. What stays the same is our goal that every guest steps off the boat glad they came, and your feedback is how we find out whether we hit that mark.
Tell Us What Went Well
Did your captain put you on fish, help your kids reel in their first catch, or make a first-time angler feel at ease? Let us know. We pass compliments along to the crew who earned them.
Tell Us What We Can Improve
If something fell short, whether it was booking, communication, the boat, or the trip itself, we want to hear about it. Please include your trip date and the name on the booking so we can look into it properly.
What Happens After You Send It
Your message comes straight to our team in St. Augustine, FL, not to a public page. If you leave your phone number or email, we'll reach out to follow up, answer any questions, and, where something went wrong, talk through how we can make it right. Feedback from past guests shapes how we plan trips, brief our crew, and look after first-time anglers.
Prefer to Talk It Through?
Call us at (904) 501-7374 or email captbill@endlesssummercharters.com. We're available seven days a week, 7:00 am to 9:00 pm. And if you had a great day on the water, a Google review helps other anglers in St. Augustine, FL and across Northeast Florida find us.